ORDERS AND SHIPPING

Delivery time

Once the order is received, it is checked and processed for the preparation of the invoice and packaging. Information regarding shipping and delivery times is then communicated via email or telephone.

Once the order is received, it is checked and processed for the preparation of the invoice and packaging. Information regarding shipping and delivery times is then communicated via email or telephone.

Delivery times for Europe are on average 5 working days.

Mode of transport

All orders are shipped via express courier service.

The customer will receive the shipment tracking code via e-mail on the day of shipment with the necessary information upon receipt of the order. With this code you can be updated on the status of the shipment step by step.

Shipping cost

Europe (exclude Italy)
The cost of shipping depends on the destination, it is calculated in the cart at the time of checkout. The costs except exceptions are 14 € for a standard shipment (4-5 days). For purchases over € 120, shipping is free.
It is possible to have a fast shipment (2 days) with a cost of 30 € (not applicable to all destinations).
Any doubts or questions please do not hesitate to contact us.

Italy

In Italy, standard shipments are made by SDA express courier.
Shipping is free for orders over € 75. The shipping cost for orders below € 75 is € 6 excluding the regions of Calabria, Sicily, Sardinia for which it is € 8. If required, we can also deliver through the post office or post office. There is also the possibility of having delivery by appointment, in this case there is a supplement of 4 €.

In Rome, by appointment, it is possible to collect and pay for the goods (without shipping costs) directly at our PickUp Points. For detailed information on our PickUp Points you can contact us.